Employee Relations Specialist Resume Example
Dialogue layout: a two-bubble mark, casework and tribunal metrics and a casework table for employee relations and HR casework specialists.
Use this example Template: Employee Relations Specialist
Rachel Osei
Employee Relations Specialist — Casework, Policy & Union Partnership (Chartered MCIPD)
rachel.osei@example.com+44 7700 900 627Leeds, UK, United Kingdomlinkedin.com/in/rachelosei-er
11Years in ER
11,000Employees covered
38 daysAverage case
−40%Tribunal claims
Summary
Chartered MCIPD employee relations specialist with 11 years in retail, logistics and the NHS. I advise managers on disciplinary, grievance, absence and capability cases, lead complex investigations, and keep policies aligned with UK employment law and the Acas Code. I carry 60+ live cases across 11,000 employees, partner with Unite and GMB on consultation, and have cut average case length from 74 to 38 days while reducing tribunal claims by 40%.
Experience
Senior Employee Relations Specialist
Asda · Leeds, UK
Jun 2020 – Present
60+Live cases
38 daysAverage case length
−40%Tribunal claims
- Advise store and depot managers on disciplinary, grievance, absence and capability cases for 11,000 colleagues in the North region
- Lead complex investigations (harassment, whistleblowing, gross misconduct) and present findings to hearing chairs
- Introduced case triage, manager toolkits and early resolution; average case length fell from 74 to 38 days and tribunal claims by 40%
- Partner with Unite and GMB on collective consultation for 3 restructures affecting 900 roles, with no industrial action
Employee Relations Advisor
Leeds Teaching Hospitals NHS Trust · Leeds, UK
Apr 2017 – May 2020
19,000Staff covered
- Managed casework under Agenda for Change policies, including professional-registration referrals with NMC and HCPC
- Rewrote the attendance policy with staff-side unions; sickness absence fell from 5.4% to 4.6%
HR Assistant
Arla Foods UK · Leeds, UK
Sep 2015 – Mar 2017
- Took notes at hearings, prepared case packs and outcome letters, and tracked absence triggers for 2 dairy sites
Casework (last 12 months)
| Case type | Cases | Resolved early |
|---|---|---|
| Disciplinary | 142 | 38% |
| Grievance | 96 | 55% |
| Absence & capability | 210 | 61% |
| Bullying & harassment | 31 | 26% |
| Whistleblowing | 9 | — |
Summary example
Chartered MCIPD employee relations specialist with [N] years in retail, logistics and the NHS. I advise managers on disciplinary, grievance, absence and capability cases, lead complex investigations, and keep policies aligned with UK employment law and the Acas Code. I carry [N]+ live cases across [N] employees, partner with Unite and GMB on consultation, and have cut average case length from [N] to [N] days while reducing tribunal claims by [X%].
Example bullet points for an Employee Relations Specialist
- Advise store and depot managers on disciplinary, grievance, absence and capability cases for [N] colleagues in the North region
- Lead complex investigations (harassment, whistleblowing, gross misconduct) and present findings to hearing chairs
- Introduced case triage, manager toolkits and early resolution; average case length fell from [N] to [N] days and tribunal claims by [X%]
- Partner with Unite and GMB on collective consultation for [N] restructures affecting [N] roles, with no industrial action
- Managed casework under Agenda for Change policies, including professional-registration referrals with NMC and HCPC
- Rewrote the attendance policy with staff-side unions; sickness absence fell from [X%] to [X%]
- Took notes at hearings, prepared case packs and outcome letters, and tracked absence triggers for [N] dairy sites
Replace the [brackets] with your own numbers and facts. Never claim results you didn't achieve.
Skills to include
- Investigations
- UK employment law & Acas Code
- Collective consultation
- Policy writing
- Workday
- ER Tracker
- Power BI
- Microsoft 365
Tips for an Employee Relations Specialist resume
- Put the hard requirements recruiters screen for in the top third: Investigations, UK employment law & Acas Code, Collective consultation.
- List current credentials with the issuing body, e.g. Chartered Member (MCIPD), Certificate in Workplace Investigations.
- Give every recent role at least one measured result — for example live cases.
- Match the job title in your headline to the posting where it is honest to do so.
- Run the built-in resume checker and paste the job description into the keyword match before you download.
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