L&D Specialist Resume Example

Learning-path layout: a stepped learning-journey header, a programmes-delivered table and a two-column body for L&D professionals.

Use this example Template: L&D Specialist

Hannah Okafor

Learning & Development Specialist — Leadership & Digital Skills
hannah.okafor@example.com+44 7700 900 412London, United Kingdomlinkedin.com/in/hannahokafor-ld

Summary

L&D specialist with 7 years designing and running learning programmes for professional-services and retail firms of 3,000–12,000 staff. I start from a skills-gap analysis, build blended programmes with managers, and measure behaviour change and business results, not just attendance. Recent work: a first-line manager academy for 420 people and an AI and data-literacy curriculum rolled out to 6,000 employees.

Programmes delivered

ProgrammeAudienceFormat
First-Line Manager Academy4206 modules + coaching
AI & data literacy6,000Digital paths + labs
Graduate induction900/yr2-week bootcamp

Experience

Learning & Development Specialist
Deloitte UK · London
Feb 2021 – Present
6,000Learners reached
+19 ptsManager eNPS
4.7/5Programme rating
  • Designed the First-Line Manager Academy (6 modules, coaching circles, 360° feedback) for 420 new managers; 12-month retention of their teams rose 9 points
  • Led the AI and data-literacy curriculum with the CTO office: 3 learning paths in Degreed, live labs and a prompt-practice sandbox, completed by 6,000 staff in 9 months
  • Moved evaluation to the Kirkpatrick model with manager follow-ups at 90 days; cut 14 low-impact courses and redeployed £180k of budget
Learning Designer
John Lewis Partnership · London
Aug 2018 – Jan 2021
11,500Partners trained
  • Built mobile micro-learning for 11,500 shop-floor partners (product, service, till); time-to-competence for new starters cut from 6 to 4 weeks
  • Trained 60 store trainers as facilitators and ran quarterly quality reviews of their sessions
Secondary Teacher (Teach First)
Teach First · London
Sep 2016 – Jul 2018
  • Taught English to 11–16 year-olds in an inner-London school; this is where I learned to design for attention and real practice

Selected projects

Skills taxonomy
Mapped 140 skills to 38 role families in Degreed; drives personalised learning paths

Summary example

L&D specialist with [N] years designing and running learning programmes for professional-services and retail firms of [N]–[N] staff. I start from a skills-gap analysis, build blended programmes with managers, and measure behaviour change and business results, not just attendance. Recent work: a first-line manager academy for [N] people and an AI and data-literacy curriculum rolled out to [N] employees.

Example bullet points for a L&D Specialist

  • Designed the First-Line Manager Academy ([N] modules, coaching circles, [N]° feedback) for [N] new managers; [N]-month retention of their teams rose [N] points
  • Led the AI and data-literacy curriculum with the CTO office: [N] learning paths in Degreed, live labs and a prompt-practice sandbox, completed by [N] staff in [N] months
  • Moved evaluation to the Kirkpatrick model with manager follow-ups at [N] days; cut [N] low-impact courses and redeployed [$X] of budget
  • Built mobile micro-learning for [N] shop-floor partners (product, service, till); time-to-competence for new starters cut from [N] to [N] weeks
  • Trained [N] store trainers as facilitators and ran quarterly quality reviews of their sessions
  • Taught English to [N]–[N] year-olds in an inner-London school; this is where I learned to design for attention and real practice

Replace the [brackets] with your own numbers and facts. Never claim results you didn't achieve.

Skills to include

  • Training needs analysis
  • Blended & cohort programmes
  • Facilitation & coaching
  • Kirkpatrick & ROI
  • Degreed
  • Cornerstone
  • Articulate 360
  • Synthesia
  • Microsoft Viva

Tips for a L&D Specialist resume

  1. Put the hard requirements recruiters screen for in the top third: Training needs analysis, Blended & cohort programmes, Facilitation & coaching.
  2. List current credentials with the issuing body, e.g. CIPD Level 5 Associate Diploma in Organisational Learning & Development, ATD Master Trainer.
  3. Give every recent role at least one measured result — for example learners reached.
  4. Match the job title in your headline to the posting where it is honest to do so.
  5. Run the built-in resume checker and paste the job description into the keyword match before you download.

Related: How to write a resume · Action verbs · All templates

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